Privacy Policy

Our Commitment to Your Privacy

At Quotient Path, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website and services.

We believe in transparency and want you to understand exactly what information we collect, why we collect it, and how you can control your personal data. This policy applies to all visitors and users of our website and services.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information You Provide

We collect information that you voluntarily provide to us when you:

Fill out contact forms on our website
Request information about our services
Subscribe to newsletters or updates
Engage with our customer service team
Create an account or use our services

This information may include your name, email address, phone number, company name, job title, and any other information you choose to provide.

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing behavior:

IP address and approximate geographic location
Browser type and version
Operating system and device information
Pages visited and time spent on each page
Referring website or source
Click patterns and navigation paths

This information is collected through cookies and similar tracking technologies. Please see our Cookie Policy for more details.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: When you have given us explicit permission to process your data for specific purposes
Contract Performance: When processing is necessary to provide services you have requested
Legal Obligation: When we must process data to comply with legal requirements
Legitimate Interests: When processing serves our legitimate business interests while respecting your rights

How We Use Your Information

Service Delivery and Communication

We use your personal information to:

Respond to your inquiries and provide requested information
Deliver accounting and bookkeeping services you have contracted
Communicate about your account, services, or transactions
Send important notices about changes to our policies or services
Provide customer support and technical assistance

Website Improvement and Analytics

We analyze usage data to:

Understand how visitors use our website
Improve our website design, content, and functionality
Identify and fix technical issues
Develop new features and services
Measure the effectiveness of our marketing efforts

Marketing and Promotional Communications

With your consent, we may use your information to:

Send newsletters, updates, and promotional materials
Inform you about new services or special offers
Invite you to events, webinars, or educational content
Personalize marketing messages based on your interests

You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

Data Sharing with Third Parties

We may share your information with trusted third parties in limited circumstances:

Service Providers: Companies that help us operate our business, such as hosting providers, email services, and analytics platforms
Professional Advisors: Lawyers, accountants, and consultants who assist us in business matters
Legal Requirements: When required by law, court order, or governmental authority
Business Transfers: In connection with a merger, acquisition, or sale of assets

We ensure that all third parties are contractually obligated to protect your data and use it only for specified purposes.

How We Protect Your Data

Security Measures

We implement comprehensive security measures to protect your personal information:

Encryption: All data transmitted between your browser and our servers is encrypted using industry-standard SSL/TLS protocols
Secure Storage: Personal data is stored on secure servers with restricted access
Access Controls: Only authorized personnel have access to personal data, on a need-to-know basis
Regular Monitoring: We continuously monitor our systems for security vulnerabilities and unauthorized access
Employee Training: Our team receives regular training on data protection and security best practices

Data Retention

We retain your personal information for as long as necessary to:

Provide services you have requested
Comply with legal, accounting, or regulatory requirements
Resolve disputes and enforce our agreements
Maintain legitimate business records

When personal data is no longer needed, we securely delete or anonymize it in accordance with our data retention policies and applicable laws.

Breach Notification

In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify you and relevant authorities within 72 hours as required by applicable data protection laws. We will provide information about the nature of the breach, the data affected, and steps we are taking to address the situation.

Your Privacy Rights

Under applicable data protection laws, including GDPR and UK data protection legislation, you have the following rights:

Right to Access

You have the right to request a copy of the personal information we hold about you. We will provide this information in a commonly used electronic format.

Right to Rectification

If you believe any information we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it.

Right to Erasure

Also known as the right to be forgotten, you can request that we delete your personal data in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used format and to transmit that data to another organization.

Right to Object

You have the right to object to processing of your personal data for direct marketing purposes or when we process data based on legitimate interests.

Right to Restrict Processing

You can request that we temporarily or permanently stop processing some or all of your personal data in certain situations.

Right to Withdraw Consent

Where we rely on your consent to process personal data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us using the information provided at the top of this page. We will respond to your request within one month, although this may be extended by two months in complex cases.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

Avoid filling out contact forms, account registrations, or any data-submitting features
Disable cookies through your browser settings (see our Cookie Policy for more details)
Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly and confirm completion within the legally required timeframe.

Please note that if you choose not to provide certain information or request deletion of your data, we may not be able to provide certain services or respond to specific inquiries that require that information.

Additional Privacy Information

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards, such as standard contractual clauses approved by relevant authorities.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any material changes by posting the updated policy on our website and updating the effective date. We encourage you to review this policy periodically.

Questions and Complaints

If you have questions, concerns, or complaints about our privacy practices or this Privacy Policy, please contact us using the information provided above. If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.

Data Controller Information